SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of enchantine.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of enchantine.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As a self-proclaimed wine enthusiast, I've tried my fair share of aerators and decanters over the years. But this portable mini automatic wine decanter and electric aerator dispenser has completely transformed my wine-drinking experience. Its compact size is perfect for carrying to parties or on trips, making it an absolute necessity for me now. The ease with which it operates is simply amazing - no more fumbling around trying to pour the right amount of wine into a separate decanter and waiting for it to breathe! Now, all I have to do push a button and voila – perfectly aerated, delicious tasting wine every time! It's also incredibly easy to clean which is always a plus in my book. One of the best things about this product though? It doesn't discriminate between different types of wines - reds, whites or rosés - they all taste significantly better after using this gadget. This little device has truly elevated my appreciation for good quality wines!
Wow, this portable wine decanter is a real lifesaver. It's super easy to use and makes my wine taste even better!
This little has been such an amazing addition to our home bar. The hubby loves it too! 🍷
Never going back to manually aerating my wine again...this thing is the best!
i'm not one gadgets but this mini decanter has really upped my wine game.
Absolutely love how compact and efficient this electric aerator dispenser is. Perfect for those impromptu picnics in the park 😊
I was skeptical at first, but after using it I can say that it definitely enhances the flavor of your vino! Highly recommend.
this product takes the guesswork out of aerating your favorite wines - so easy and convenient.
Takes no space at all on my countertop yet does wonders to improve my nightly glass of red 🍷 Cheers!
I've always been a bit of a wine lover, but this little gadget has taken my appreciation to new heights. It's incredibly easy to use and the difference in taste is noticeable right away. The best part? It's compact enough to take with me on trips, so I never have to settle for less than perfectly aerated wine again.
Bought as a gift for a friend who loves her wine, she hasn't stopped raving about it since. Guess I need one now too...
Impressive
Perfect accessory for any serious (or not so serious) wino out there – you won’t regret buying this handy tool!
Portable, easy to use and makes a noticeable difference in taste. What more could you ask for?
recommend
this is the perfect gift for anyone who enjoys wine. it's practical, portable and really works!
No more waiting for my wine to breathe with this handy tool - love it!
Satisfactory
This mini decanter has made our at-home date nights even better. The best part? It's so easy to clean.
i've tried other aerators before but none of them compare to this one. definitely worth every penny.
So glad I found this product! Makes serving wine a breeze and enhances the flavor too!
Compact, easy to use and really enhances the flavor of my wine. I'm very happy with this purchase!
ok
This electric aerator dispenser is a must for any wine lover! It's become a staple in our household.
I was pleasantly surprised by how much better my wine tasted after using this decanter. Highly recommend!